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General Frequently Asked Questions

   
 

Please take a few moments to browse our General FAQs as many of your queries can be answered within this area. Check back from time to time as our FAQs are updated regularly.

   
 

General Questions

    How do I receive my product?
    How can I buy CONVEXSOFT software?
    When will I receive my Registration Code information after purchasing?
    How do I tell if my copy of program has been registered?
    Does your program conflict with other products installed on my computer?
     
     
 

How do I receive my product?

   

If you have already purchased any of our products via our web site, you can download it from http://www.convexsoft.com/download and enter your license code to register. But before purchasing you may download them for evaluation free of charge.

     
 

How can I buy CONVEXSOFT software?

   

In case you downloaded and installed our programs, run them and found them useful, you can buy them securely and get access to all their features. You can place order at http://www.convexsoft.com/buy

     
 

When will I receive my Registration Code information after purchasing?

   

Generally after purchasing by credit card, you will receive your Registration Code information via email immediately. In other payment cases as soon as we get your payment fully.

     
 

How do I tell if my copy of program has been registered?

   

The program will inform you after registering by a congratulation message and you will not get any nag massage and watermark more.

     
 

Does your program conflict with other products installed on my computer?

   

There are no known conflicts between our software and other products. If you have any problem related to our products please contact our support team and inform them to solve.

     
   
 

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If your query cannot be answered within FAQs page, please contact us at the following e-mail address:   support@convexsoft.com , We will endeavor to address all queries within 24 hours, however, please be aware it may take longer during Public Holidays or at times of increased customer enquiries.

 

  Software Categories

 
 

Video Software

 Video to iPod Converter

 Video to PSP Converter

 Video to Zune Converter

 Video to iPhone Converter

 Video to Apple TV Converter

 Video to BlackBerry Converter

 Video to PlayStation Converter

 Video to Xbox Converter

 Video to Wii Converter

 Video to Mobile Phone Converter

 Video to FLV SWF GIF Converter

 YouTube Downloader

 

Audio Software

 DJ Audio Mixer

 Audio Converter

 

Image Software

 Animated GIF Converter

 Icon Designer

 

 

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