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ConvexSoft Privacy Policy

   
 

This ConvexSoft Privacy Policy (this "Privacy Policy") describes privacy practices in connection with all of the products, services and websites offered by ConvexSoft.

BY SUBMITTING PERSONAL INFORMATION TO CONVEXSOFT THROUGH THIS WEBSITE, YOU ARE CONSENTING TO THE COLLECTION, USE, TRANSFER, PROCESS, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS ONLINE PRIVACY POLICY.

General Statement

ConvexSoft fully respects your right to privacy, and will not collect any personal information about you without your clear permission. Any personal information which you volunteer to ConvexSoft will be treated with the appropriate standards of security and confidentiality.

Collection and Use of Personal Information

ConvexSoft does not collect any personal data about you on this website or in connection with any other service, apart from information which you volunteer (for example by e-mailing us, by purchasing a product from us, by downloading a product from us, or by registering your product with us, or by using our online feedback form). When you purchase a product from ConvexSoft, we may collect information including your contact details and credit card details. Please note that credit card information may be retained by us or our billing provider as a record of any transaction we undertake with you.
Information which you provide is used by ConvexSoft only in line with the purpose for which you provided it and will not be made available to third parties, other than information provided to us during the purchase process which may be provided to our online billing provider and our banking institution to enable the purchase to be processed. Please note that the transfer of information by us to such third parties may involve a transfer of that information to countries outside Ireland or the EU.
If ConvexSoft has your email address, we may contact you by email to advise you of product updates, subscribe you to our newsletter or offer you ConvexSoft or third party products. You can opt out from receiving these emails at any time. ConvexSoft may also contact you in relation to customer support queries which you lodge.
Your personal data may also be anonymised and used for statistical purposes.

 

How Long Do We Retain Your Personal Information

We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented) or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law.

Your Rights Regarding Data Supplied to ConvexSoft

You have a right to be given a copy of any personal data which you may have supplied to ConvexSoft in connection with any service. To exercise this right, you must contact us through our website.
You also have a right to have any inaccurate information corrected. If you discover that ConvexSoft does hold inaccurate information about you, you have a right to instruct ConvexSoft to correct that information. Such instruction must be via e-mail.
In certain circumstances you may also request that data which you have supplied to ConvexSoft be deleted. To exercise this right you would generally be expected to identify some contravention of data protection law in the manner in which ConvexSoft processes the data concerned. Please note that ConvexSoft may from time to time delete data which it holds about you or other persons where ConvexSoft considers it appropriate to do so.

Collection and Use of Technical Information

Technical details in connection with visits to our website may be logged by us or a third party for our statistical purposes and may also be used by our online billing provider to determine the purchase price during the purchase process. No information (apart from product purchase information) is collected that could be used by us to identify website visitors. The technical details logged are confined to the following types of information:

  • the Internet Protocol address or gateway of the visitor's web server

  • the previous website address from which the visitor reached us

  • clickstream data which shows the traffic of visitors around this web site (for example pages accessed and documents downloaded)

  • the type of web browser used by the visitor

  • the operating system of the visitor's computer

  • the screen resolution of the visitor's computer monitor

By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Where a third party logs information on our behalf, we control how that data may and may not be used.
ConvexSoft will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is ConvexSoft' policy never to disclose such technical information in respect of individual website visitors to any third party (apart from any third party providing services to us which may record such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged or permitted to disclose such information by a rule of law.
The technical information will be used only by ConvexSoft, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute "personal information" (Personal Information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available).

Other Websites

ConvexSoft is not responsible for the content or privacy practices of other websites accessible from this website via external links. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Any external links to other websites are clearly identifiable as such.
Please take a few minutes to review the terms of use and privacy statement posted on each Website you visit.

Protected Materials

Please note that ConvexSoft programs do not allow you to copy protected material and are to be used to create a single backup copy for personal use only. You may use this software in copying material in which you own the copyright or have obtained permission to copy from the copyright owner.

Changes to This Policy

Please note that ConvexSoft may change this policy at any time and without prior notice, by posting the revised version of this Privacy Policy to the ConvexSoft website.

     
 

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