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Please take a few moments to browse our Frequently Asked Questions (FAQs) section as many of your queries can be answered within this area.

Don't hesitate to ask us if you encounter a problem with our products, have a sales question or a general inquiry. We are always willing to offer a solution for your development needs.

Please contact us at the following e-mail address:   support@convexsoft.com


If your query cannot be answered within FAQs page, please contact us via e-mail. We will endeavor to address all queries within 24 hours, however, please be aware it may take longer during Public Holidays or at times of increased customer enquiries.

If you have to report about a bug or if you have a technical question please attach a screenshot of the problem when you running our software for better understanding, so we can reproduce the problem. This is the best way our support team can look at the problem and keep our response time to a minimum.






Please note: all support is carried out via e-mail only. We do not have a telephone technical support service at present as it will cause ConvexSoft product price increase.


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Video Software

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 Video to Mobile Phone Converter

 Video to FLV SWF GIF Converter

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Audio Software

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