FAQs

 Links

Site Map

 

 

 

Support

   
 

Please take a few moments to browse our Frequently Asked Questions (FAQs) section as many of your queries can be answered within this area.

Don't hesitate to ask us if you encounter a problem with our products, have a sales question or a general inquiry. We are always willing to offer a solution for your development needs.

Please contact us at the following e-mail address:   support@convexsoft.com

 

If your query cannot be answered within FAQs page, please contact us via e-mail. We will endeavor to address all queries within 24 hours, however, please be aware it may take longer during Public Holidays or at times of increased customer enquiries.

If you have to report about a bug or if you have a technical question please attach a screenshot of the problem when you running our software for better understanding, so we can reproduce the problem. This is the best way our support team can look at the problem and keep our response time to a minimum.

 

 

 

 

 

Please note: all support is carried out via e-mail only. We do not have a telephone technical support service at present as it will cause ConvexSoft product price increase.

   
 

  Software Categories

 
 

Video Software

 Video to iPod Converter

 Video to PSP Converter

 Video to Zune Converter

 Video to iPhone Converter

 Video to Apple TV Converter

 Video to BlackBerry Converter

 Video to PlayStation Converter

 Video to Xbox Converter

 Video to Wii Converter

 Video to Mobile Phone Converter

 Video to FLV SWF GIF Converter

 YouTube Downloader

 

Audio Software

 DJ Audio Mixer

 Audio Converter

 

Image Software

 Animated GIF Converter

 Icon Designer

 

  Earn Money!

 
 

Become our affiliate and get 40% of each sale. 

Click to learn more

 

 

 

About Us   |   Privacy Policy   |   Affiliates   |   Links